Returns & Exchanges
At Montero Milan, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all items in their original condition. Our streamlined process ensures that your satisfaction remains our top priority from the moment you shop to the moment you receive your refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is unworn, then include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing