Frequently Asked Questions

Everything you need to know about shopping with Montero Milan

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.

How can I track my order status?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's journey in real-time.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unused condition with all tags and packaging intact.

Which payment methods do you accept?

Montero Milan accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, all our products come with a one-year limited warranty against manufacturing defects to ensure the highest level of quality and customer satisfaction.

Do you offer international customs and duties coverage?

Shipping costs do not include local import duties or taxes. Customers are responsible for any customs fees incurred upon the arrival of their package in their respective country.